Technical Support (FCAD OTS)

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About this Service: 

All technical support related to rooms, facilities, equipment, and services are to be routed to FCAD HelpDesk. Technical Support includes support for: Media Equipment, Labs and Facilities, Digital Signage, A/V Equipment, New Media Equipment, Network Equipment, Software, and Hardware provided by FCAD.

User Groups this service is available to: 

Schools and Departments this service is provided to: 


When is it Available (hours of service): 

7:00am - 8:00pm Everyday

What's Included: 

Repair and maintenance of Equipment
Administration and management of Software
Troubleshooting for Labs and Facilities
Troubleshooting for Technical Services

How to Request this Service: 

If you are experiencing technical difficulties, please contact FCAD HelpDesk via email or by calling the helpline.

Contact Info: | (416) 979-5000, ext. 7555